Safety and security
Reliability and safety in railway operations are of central importance to us. We strive for the highest level of safety and work on our positive safety culture every day. Trust, confidentiality, transparency and fairness are at the centre of our Just Culture. We recognise that people can make mistakes. Our aim is to recognise and correct systemic problem areas that have contributed to an unsafe situation. The aim is to prevent future recurrences and improve the system.
Integrated management system
We operate an integrated management system consisting of quality, safety and maintenance management and are regularly audited and certified (ISO 9001:2015 (BLS Cargo); SQAS (Crossrail Benelux), ECM, SMETA). We are also certified as an "Authorised Economic Operator" (AEO).
Responsibility
BLS Cargo's rail freight transport services in Europe reduce the burden on the environment, conserve resources and, in contrast to road freight transport, cause comparatively low CO2 emissions. The BLS Sustainability Report 2023 provides a detailed insight (German only).
Compliance
BLS Cargo complies with the applicable regulations and laws and behaves in an ethically correct manner. The compliance management system is based on the pillars of prevention, detection and reaction. The Code of Conduct is based on the aspect of prevention. It contains instructions and serves as a guideline for all employees of BLS Cargo and its subsidiaries on how to behave correctly towards colleagues, suppliers, customers and other stakeholders, even in difficult situations.
BLS Cargo has an externally supervised whistleblowing reporting centre. This reporting centre is available to all employees, suppliers, partners and customers of BLS Cargo Switzerland and BLS Cargo Italia. Every report is followed up.